We always appreciate feedback, it inspires Haighfield team to continue their excellent work in caring for people. It gives us great pleasure to know that we have cared for a person and that their relatives have felt happy and confident in us. Additionally, it acts as an invaluable pointer in letting us know we are “getting it right”.
We have received so many words and letters of thanks and praise we are unable to display all of them. We have posted a very small selection to give an indication of how family and friends have felt about how their loved one has been cared for…
"....you have all been fantastic..."
To all the staff at Haighfield. Thank you so much … we really appreciate it. You have all been fantastic and brought him out of himself again as he has started painting again… it’s a real compliment to yourselves.
J and all the family
"Thank you for all the care..."
Thank you for all the care you have given him during his stay at Haighfield. I really appreciate the way he has been cared for, and I think he has enjoyed his little ‘holiday’. Thanks again to all of you.
"...all the love, care and attention..."
Thank you very much for all the love, care and attention you gave my Mum.
"Thank you for all the care and attention..."
Thank you for all the care and attention you gave to our Mother during her stay here.
SM & Family
"A special thank you..."
A special thank you to all of you for taking good care of my Mother.
"...for the care and support given."
To all the staff who cared for our Mum… Thank you for the care and support given.
"...the wonderful and very kind staff."
Many thanks shown to our Mum… She will be greatly missed by us and we hope you will have some good memories of her. It took a while for Mum to settle but I think eventually she did with the help of the wonderful and very kind staff.
"...God bless you all."
To all the staff. For all the loving care you gave my Mum…God bless you all.
PE & Family
"...find the Manager and all the staff helpful..."
When visiting the Haighfield I find the Manager and all the staff helpful and pleasant. The new position of Activity Co-ordinator has been very successful. The residents really enjoy the wide range of activities and entertainment afternoons. There is always a good selection of meals for the residents to choose from.